By accessing and using CAISE ("the Service"), you agree to comply with these Terms of Service ("Terms"). If you do not agree, you must stop using the Service immediately. These Terms apply to all users, including visitors, registered users, and those who purchase subscriptions. If you use the Service on behalf of a company, educational institution, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.
2.1 Age Requirements. CAISE is intended for users aged 13 and above. Users under the age of 13 may only use the Service with verifiable parental consent or through a school that has obtained appropriate consent. Users between 13 and 18 years of age may only use the Service with parental or guardian consent.
2.2 Account Types. CAISE offers accounts for students, teachers, and educational institutions. Each account type provides specific features and responsibilities based on the user's role in the educational process.
2.3 Account Security. Your CAISE account may be accessed through Google authentication. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must:
Multiple accounts created by the same user without approval may be terminated. Any account found engaging in fraudulent activities, including shared access or unauthorized use of materials, may be permanently banned.
3.1 Subscription Plans. CAISE offers various subscription plans, including Basic, Student, and Teacher plans. The features available depend on the subscription level.
3.2 Fees and Payment. Subscription fees are billed according to the plan you select. By subscribing, you authorize us to charge the payment method you provide for the applicable fees. Payment processing is handled by our third-party payment processor. When you purchase a subscription, you consent to pay the stated price and adhere to the payment processor's terms of service.
3.3 Cancellation. You may cancel your Subscription at any time. If your Subscription is set to renew automatically, you must cancel at least 1 day prior to the expiration of the Subscription term to avoid additional charges. You may continue to enjoy your Subscription benefits until that date, after which your Subscription will terminate and your account will automatically downgrade.
3.4 Refunds. Except where required by law, subscriptions purchased directly through CAISE are non-refundable. We do not provide refunds if the price for Subscription plans drops, or if we offer subsequent promotional pricing or change the content or features of the Service.
3.5 Price Changes. We may change the price for Subscriptions from time to time. Price changes will take effect on the next renewal date following the date of the price change. As permitted by local law, you accept the new price by continuing to maintain your Subscription after the price change takes effect.
School subscriptions are available to educational institutions, including schools and school districts. By purchasing a school subscription, the institution agrees to these Terms and ensures that all users, including students and faculty, adhere to them.
If a school or institution purchases a subscription on your behalf—whether you're a student, teacher, or other authorized user—the same Terms and Privacy Policy apply as if you had purchased the service individually. Institutional users should refer to their school's specific contractual agreement with CAISE for additional terms and conditions.
When using AI-assisted features on CAISE, you acknowledge and agree that:
6.1 User Content. You retain ownership of any content you submit to the Service. However, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing and improving the Service.
6.2 Prohibited Conduct. Users must adhere to ethical and legal standards. The following actions are prohibited:
Violation of these rules may result in immediate termination of your account, legal action, and potential financial penalties. We actively monitor usage to detect unauthorized use of our Content.
7.1 FERPA Compliance. For users affiliated with educational institutions, we comply with applicable education privacy laws, including the Family Educational Rights and Privacy Act (FERPA).
7.2 School Officials. When CAISE is used by an educational institution, we may be considered a "school official" with a legitimate educational interest in student education records provided through the Service.
7.3 Data Collection and Use. By using our services, you acknowledge and consent to:
We do not sell or rent user data to third parties. Users can request to review, modify, or delete their data in accordance with our Privacy Policy.
8.1 CAISE Property. The Service and all content, features, and functionality (including case studies, analytics systems, role play tools, and feedback mechanisms) are owned by CAISE or its licensors and are protected by intellectual property laws.
8.2 Prohibited Actions. You may not:
CAISE provides educational resources to support CTSO competition preparation, but we do not guarantee any specific academic or competitive results, including improvements in performance, competition rankings, or educational success. The effectiveness of our platform varies depending on individual effort, practice habits, and external factors beyond our control. Users acknowledge that reliance on CAISE alone may not be sufficient for competition success.
10.1 Service Changes. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. This includes changes to case study generation, AI feedback systems, and other features.
10.2 Availability. While we strive to ensure the Service is available at all times, we do not guarantee uninterrupted access to the Service. Scheduled and unscheduled maintenance may occur, affecting access to study materials and services.
10.3 Mobile Use. CAISE services may be accessed via mobile applications or devices. Users are responsible for any charges incurred through mobile usage, including data fees.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. We do not guarantee that AI-generated content is free from errors, inaccuracies, or omissions, nor that it meets your specific educational needs or competition requirements.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAISE AND ITS TEAM SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL. This includes any loss of competition opportunities, educational outcomes, or business opportunities due to reliance on our materials, any issues caused by third-party links or services referenced on our Website, or any disputes arising between users or interactions outside the scope of our platform.
If a dispute arises, we encourage informal resolution. If unresolved, disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the laws of the jurisdiction in which our company is registered.
Each party will bear its own legal fees unless the arbitrator rules otherwise. The arbitration decision will be final and binding.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes through the Service or by sending you an email. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
For questions about these Terms, please contact us at caise.app@gmail.com.
Last Updated: 7/7/2025