Terms & Conditions

Last Updated: July 12th, 2025

1. Acceptance of Terms

By accessing and using CAISE ("the Website"), you agree to comply with these Terms of Service ("Terms"). If you do not agree, you must stop using the Website immediately. These Terms apply to all users, including visitors, registered users, and those who purchase services. If you use the Website on behalf of a company or other entity, you represent and warrant that you have the authority to bind that entity to these Terms.

2. Eligibility

CAISE is intended for users aged 13 and above. By using the Website, you confirm that you meet this requirement. If you are under 18, you must have your parent or legal guardian review and agree to these Terms before using our services. Users must also comply with all applicable laws, regulations, and educational institution policies when using CAISE.

3. Intellectual Property & Content Protection

All content available on CAISE, including but not limited to case studies, questions, and evaluations ("Content"), is the exclusive property of CAISE and is protected under copyright and intellectual property laws. Users acknowledge that they have no ownership or commercial rights to any materials provided through the Website.

Prohibited Actions:

  • Copying, distributing, reproducing, modifying, or creating derivative works of any Content without written permission.
  • Sharing your account credentials or providing access to our materials to third parties.
  • Using automated means, such as bots or scrapers, to access or download Content.
  • Reselling, redistributing, or commercially exploiting any material from CAISE.
  • Uploading or sharing content that infringes upon intellectual property rights.
  • Using CAISE's content to train, develop, or generate derivative AI models, tools, or other AI-powered systems.

User-Generated Content:

Any content you create, upload, or submit to CAISE (including notes, responses, case study solutions, or other materials) becomes the property of CAISE. By using our platform, you grant us full rights to use, modify, and distribute your content for educational and platform improvement purposes.

Violation of these terms may result in immediate account termination, legal action, and financial penalties. We actively monitor usage to detect any unauthorized use of our Content.

4. AI-Powered Features

If you use AI-powered features available on CAISE, you acknowledge and agree that:

  • AI-generated responses and content are not always accurate or free of errors.
  • Your inputs may be used to refine and improve AI models.
  • CAISE assumes no liability for any misinformation or reliance on AI-generated content.
  • You will not use AI-generated content for cheating, plagiarism, or academic dishonesty.
  • CAISE may store AI interaction data, such as queries, notes, and responses, to enhance the quality of its educational resources.

5. Account Registration & Security

To access certain features, users must create an account.

Account Creation Requirements:

  • Providing accurate and complete registration information.
  • Keeping your password confidential and secure.
  • Immediately notifying us of any unauthorized account access.

Multiple accounts created by the same user without approval may be terminated. Account sharing is strictly prohibited and may result in termination. Any account found engaging in fraudulent activities, including shared access or unauthorized resale of materials, may be permanently banned.

6. Payment, Subscription & No Refund Policy

To Cancel Your Subscription:

You may cancel your Subscription at any time. If your Subscription is set to renew automatically, you must cancel at least 1 day prior to the expiration of the Subscription term in order to avoid additional charges. You may continue to enjoy your Subscription benefits until that date, after which your Subscription will terminate and your account will automatically downgrade. You can cancel your Subscription in your account settings.

Refunds:

Except where required by law, Subscriptions purchased directly through CAISE are non-refundable. We do not provide any refunds if the price for Subscription plans drops, or if we offer subsequent promotion pricing or change the content or features of the Service.

Price Changes:

We may change the price for Subscriptions from time to time. Price changes for Subscriptions will take effect on the next renewal date following the date of the price change. As permitted by local law, you accept the new price by continuing to maintain your Subscription after the price change takes effect. If you do not agree with the price changes, you have the right to reject the change by canceling the Subscription prior to the price change going into effect.

7. Dispute Resolution & Arbitration

If a dispute arises, we encourage informal resolution. If unresolved, disputes will be settled through binding arbitration under Georgia Law. Users waive the right to participate in class actions or jury trials.

Arbitration Process:

  • Arbitration will be conducted in accordance with the American Arbitration Association (AAA) rules.
  • Each party will bear its own legal fees unless the arbitrator rules otherwise.
  • The arbitration decision will be final and binding.
  • Opting out of arbitration must be done in writing within 30 days of agreeing to these Terms.

8. Disclaimer of Warranties

All materials on CAISE are provided "as is" without warranties of any kind, express or implied. We do not guarantee that:

  • Content is free from errors, inaccuracies, or omissions, nor that it meets your specific learning needs.
  • The Website will always be available, uninterrupted, or free from issues.
  • The platform will be completely free of security vulnerabilities, viruses, or other harmful components; however, we employ security measures and continuous monitoring to protect user data and ensure platform integrity.

CAISE may also perform routine maintenance, updates, or improvements, which may temporarily limit or disrupt platform access. While we strive to minimize downtime, you acknowledge that:

  • Scheduled and unscheduled maintenance may occur, affecting access to our services.
  • Unforeseen technical issues, server failures, or cyberattacks may impact availability.
  • CAISE is not liable for loss of data, progress, or damages resulting from platform downtime.

We reserve the right to modify, suspend, or discontinue any feature, service, or content at any time, with or without prior notice.

By using CAISE, you accept that reliance on the platform is at your own risk and that alternative study methods should be considered in case of unexpected outages.

9. Limitation of Liability

To the maximum extent permitted by law, CAISE and its team shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from the use of our Website or Content.
  • Any loss of data, revenue, or business opportunities due to reliance on our materials.
  • Any issues caused by third-party links or services referenced on our Website.
  • Any disputes arising between users or interactions outside the scope of our platform.

10. User Conduct & Prohibited Activities

Users must adhere to ethical and legal standards while using CAISE. The following actions are prohibited:

  • Engaging in fraudulent, abusive, or unlawful activities.
  • Interfering with the Website's operation or security.
  • Using automated systems to extract data or content.
  • Uploading malware, viruses, or harmful software.
  • Harassing, threatening, or impersonating others on the website.
  • Engaging in activities that violate any applicable laws.

Violation of these rules may result in immediate termination of your access.

11. No Guarantee of Improvement

CAISE provides tools to support learning, but we do not guarantee any specific academic results, including but not limited to improvements in grades, exam performance, academic success, or competitive success. The effectiveness of our platform varies depending on individual effort, habits, and external factors beyond our control. Users acknowledge that reliance on CAISE alone may not be sufficient for academic and professional success.

By using CAISE, you agree that:

  • No promises or guarantees are made regarding improvement, grades, exam performance, academic performance, or competitive performance.
  • Any testimonials or success stories shared by other users do not constitute a promise of similar outcomes.
  • You remain fully responsible for your own learning outcomes and academic progress.

12. Severability

If any part of these Terms is found to be invalid or unenforceable by a court, the remaining sections will continue to be valid and enforceable.

13. Force Majeure

CAISE is not responsible for service interruptions, data loss, or platform unavailability caused by events beyond our reasonable control, including but not limited to natural disasters, cyber attacks, server failures, internet outages, government actions, or other technical issues outside our direct control.

14. Assignment of Terms

CAISE may transfer or assign these Terms and all rights and obligations to another company, including in connection with a merger, acquisition, or sale of assets. You may not transfer your rights under these Terms without our written consent.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. However, if you are accessing our services from outside the United States, local mandatory consumer protection laws in your country may still apply to the extent required by law.

16. Changes to Terms

We may update these Terms at any time without notice. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

17. Privacy Policy

By using our Website, you agree to our Privacy Policy, which outlines how we collect, use, store, and protect your personal data.

Data Sharing & Third-Party Services

CAISE is committed to protecting user privacy and ensuring transparency in how data is used. By using our services, you acknowledge and consent to:

  • The collection and processing of your personal data to improve platform functionality, personalize content, and enhance the learning experience.
  • The potential sharing of limited user information (such as contact details, subject preferences, or anonymized usage data) with trusted partners, affiliates, or service providers that assist in delivering or improving our services.
  • Marketing communications from CAISE, including platform updates, offers, and educational content, with the ability to opt out at any time via account settings or by contacting support.

User Control & Security

  • We do not sell or rent user data to third parties.
  • Users can request to review, modify, or delete their data in accordance with our Privacy Policy.
  • We implement security protocols and data protection standards to safeguard personal information.

If you do not wish for your data to be shared with certain third-party services, please review our Privacy Policy for available opt-out options.

Account Deletion & Data Removal:

To delete your account and personal data, contact us directly at caise.app@gmail.com. We will remove your account and associated personal data within 30 days of your request, except where we are required to retain certain information by law.

For full details on our data collection and protection practices, refer to our Privacy Policy.

18. Mobile Use

CAISE services may be accessed via mobile applications. Users are responsible for any charges incurred through mobile usage, including data fees.

19. Termination & Suspension

We reserve the right to terminate or suspend accounts that violate these Terms, fail to make payments, or engage in fraudulent activities.

20. Third-Party Services & Links

CAISE may link to third-party services, but we do not control or endorse them. Users interact with such services at their own risk.

21. Contact Information

For inquiries regarding these Terms, please contact us at caise.app@gmail.com.